When a terms code is used in ConnectWise Manage on a transaction (such as an invoice), the Terms must have the XRef field filled in Manage. If this error is received, then the Terms Xref field is blank in the Manage Billing Terms Setup Table. Sometimes, the error message might say "The terms code "XXX" was found...". In this case, the user HAS filled the Terms XRef in Manage, but that Terms code was not found in QuickBooks Online. Terms will NOT automatically be created in QuickBooks Online if they are not found.