D-Tools SI Configuration

Before using the Integration, you must ensure that D-Tools SI is configured to allow access to the REST API. 

  • Your D-Tools SI software must support the Manage Integration.

  • Internet Access: An internet connection is required.

Enabling the ConnectWise Manage Integration

To enable the Manage Integration from within SI, navigate to Start > Setup > Control Panel. Click on the “Manage Integrations” icon within the “Catalog” section of the SI Control Panel.

Now locate the ConnectWise line in the Manage Integrations Menu and click the "Activate Integration" link.

This will provide an API key which will be necessary for configuring the Manage SI Integration. You will be able to review this API key later by returning to this menu.

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