Want to hook up Tixt with a Security Role with Limited Permissions?

In cases when you can´t use Admin role you can create a custom security role and grant the following permissions:


Companies>Company Maintenance - Inquire - All
Companies>Contacts
Add - All
Edit - All
Inquire - All

Companies>Manage Attachments
Add - All
Inquire - All




Projects>Project Tickets
Add - All
Edit - All
Inquire - All


Service Desk/Service Tickets
Add - All
Edit - All
Inquire - All



System>API Reports - Inquire - All
System>Member Maintenance - Inquire - All
System>My Company - Inquire - All
System>Table Setup - Inquire - All



Time & Expense>Time Entry - Inquire - All



If you would like to have a feature of reopening tickets available include the following permissions:

Service Desk>Close Service Tickets
Edit - All
Inquire - All



After that assign the created security role to the integration member.

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