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Troubleshooting

  • The connection was made and is owned by another user
  • How do you handle syncing credit memos back into ConnectWise PSA
  • Quantity on Hand is not enabled
  • It appears that the Sage 300 .NET libraries are not installed. Please install or reinstall the Sage 300 workstation, and ensure that the 'AccPac .NET Libraries' or 'Sage 300 .NET Libraries' option is checked.
  • Gozynta Mobius is not syncing GL entries to QuickBooks Online
  • "The service revenue account 'Sales Tax Payable' was given to be used in a transaction. However, no account with that name was found in your QuickBooks Online Company"
  • “’amount' : _parse_decimal(expense.find('./GL_Amount').text), TypeError: Cannot convert None to Decimal”​
  • The connection to QuickBooks Online is no longer active.
  • COM IDs not found.
  • My products are transferring over as a downpayment
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