Troubleshooting
- The connection was made and is owned by another user
- How do you handle synching credit memos back into Manage
- Quantity on Hand is not enabled
- Mobius Connect is not syncing GL entries to Quickbooks Online
- "The service revenue account 'Sales Tax Payable' was given to be used in a transaction. However, no account with that name was found in your Quickbooks Online Company"
- “’amount' : _parse_decimal(expense.find('./GL_Amount').text), TypeError: Cannot convert None to Decimal”
- The connection to QuickBooks Online is no longer active.
- Member not found in ConnectWise database.
- A payment is not syncing to an invoice in ConnectWise Manage.
- When attempting to provide ConnectWise credentials to Mobius Connect, the error "Failed to parse: https:" is given.