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  3. Tixt: Texting to Service Tickets

Troubleshooting

  • This contact is in CW but went to the Catchall company
  • This ticket may be deleted
  • I can't find my Tixt pod
  • Tixt Pod Displaying: ERR_NAME_RESOLUTION_FAILED.
  • Tixt not picking up the correct phone number for the contact
  • Why isn't my customer receiving text messages from me?
  • Tixt: Why I can't see my Catch All company under Sync Configuration
  • Why do I get a text with the email I've sent?
  • Too many open SMS Tickets against Tixt Number
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