An error occurred while attempting to connect to ConnectWise: Error accessing accounting API.

This is an error with the customer credentials in ConnectWise PSA. The user may not have Admin or GL Interface rights.

To resolve, go to the Member setup and verify the ROLE ID associated with that user has rights to access the GL Interface in Security Roles. If the user does have credentials to access those areas, then please reach out to ConnectWise directly.

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