Tixt user guide

Heather Johnson

Modified on: Thu, Dec 1, 2022 at 2:11 PM

Tixt is an SMS Integration that extends your ConnectWise PSA functionality allowing you to broadcast text messages (SMS) to your clients, and your clients to submit support requests via SMS. When an incoming text is received, Tixt will create a new Ticket in ConnectWise PSA allowing your technician(s) and client(s) to communicate between SMS and the ticket notes.