Gozynta Mobius Feature Releases

TABLE OF CONTENTS

Version 1.12

September 2023

Features

Effortless Invoice Resending

  • You can now easily resend invoices with this convenient enhancement.
  • Simplifies invoice management for users.

Streamlined “Get Started” with Enhanced Invoice Emails

  • Emailed invoices now include the invoice number in the subject lines of emails.
  • Provides improved tracking and management of invoices.

Payment Processing

  • Revamped "Get Started" button for seamless sign-up with Gozynta Payments.
  • Enhances the user experience for payment processing.

Enhanced Onboarding Task List

  • Upgraded task list for onboarding offers a more intuitive and efficient way to manage the onboarding process.
  • Improved visualization of batch status for users.

Bug Fixes

  • Reduced automatic AutoSync disconnects from intermittent ConnectWise API timeouts.
  • QuickBooks Online connections can now be disconnected by Mobius Admins.
  • AutoSync disconnect emails now contain disconnect cause (if possible).
  • Cleaned up legacy task logging for better developer review.
  • Fixed issue with reading ConnectWise lines on very large purchase orders.
  • Fixed exempt tax code bug for US QuickBooks Online locale.
  • Fixed missing icons on the payment sync datepicker.
  • Mobius Admins now require confirmation to disconnect a QuickBooks Online connection.
  • Updated the password reset link for user convenience.

Version 1.11

April 2023

Features

Gozynta Payments Settings

  • Improved clarity in Payments Settings page.
  • Clear instructions on setting up Gozynta Payments.
  • Easy access to pre-filled sign-up email, pricing, and documentation.
  • Seamless experience for users who have already set up Gozynta Payments.

Login Page Redirects

  • Enhanced URL redirects for users with bookmarked version URLs.
  • Ensures users are directed to the most up-to-date page.

Autosync Improvements

  • Autosync module self-disables and notifies users in case of unexpected sync failure.
  • Error handling added for ConnectWise API timeouts.
  • Module only disables when expected, reducing false disablements.

Autosync Email URL Redirects

  • Fixed URL redirection issue in Autosync module emails.
  • Links now correctly redirect even for unauthenticated users.

White Labeling with Company Logo

  • Option to omit a company logo for Gozynta Payments emails.
  • Recommended to add a company logo for branding and recognition.

QuickBooks Online Character Limit Handling

  • Truncation of long strings to 21 characters to accommodate QuickBooks Online's character limit.

COGS Knowledgebase Link

  • Fixed broken knowledgebase link for cost of goods sold (COGS).
  • Updated link for users interested in GL Mappings.

Bug Fixes

  • New accounts missing the Autosync Module.
  • Issue with a specific QuickBooks Online error requiring backend reset.
  • ConnectWise API error causing issues with company lookup in QuickBooks Online.
  • User-friendly messaging when a token expires.
  • Branding consistency issues fixed.
  • Backend issues resolved regarding subscription changes.
  • Customer downgrades in QuickBooks Online now trigger re-sign in for Mobius.
  • Autosync not working for customers experiencing a specific timeout error.

Version 1.10

January 2023

Features

Gozynta Payments Now Available

  • White-labeled payment tool for MSPs.
  • Email invoices come from your email address, enhancing security.
  • Access Gozynta Payments from inside Mobius on Payment Settings setup page.

Better Log-in Experience

  • Improved log-in experience with future support for MFA and SSO.

Access to W-9 from Mobius

  • Easily access the W-9 during tax season from the Billing page.

Continued Improvement of Customer Experience

  • Complimentary Software Support Call: Up to half an hour of screen-sharing support.
  • Included Onboardings: Standard Onboarding for structured setup and confidence in financials.
  • Released Multi-currency support for Purchase Orders.

Bug Fixes

  • Fixed Bug: Missing Autosync Module for New Accounts
  • Fixed Issue: Quickbooks Online Error Message Correction
  • Fixed User Guide Link and Knowledge Base Link
  • Fixed Quickbooks Online Unauthorized User Error
  • Workaround for CW API Error
  • User-Friendly Messaging for Token Expiry
  • Branding Consistency Fixes
  • Backend Issue Fixes for Subscription Changes
  • Issue with Customer Downgrading QuickBooks Online Account
  • Autosync Issue Resolution for Specific Timeout Error

Version 1.9

September 2022

Features

Payments Email Resend Option

  • Partners using Gozynta Payments can now resend payment emails to customers.
  • Provides the flexibility to re-send payment requests to customers easily.

Bug Fixes

  • Tax Code Mappings Bug Resolved
  • Purchase Order Tax Code Resolution
  • Guard User from Conflicting Tax Settings
  • Improved Error Messages
  • 500 Error Page Fix

Version 1.8

July 2022

Features

Introduction of Gozynta Payments, a new option for accepting payments from customers.

  • Streamlines invoice sending from ConnectWise Manage with an easy-to-use payment link.
  • All payment-related emails come from your MSP's domain name.
  • Payment link is branded with your logo and attached to a PDF version of your ConnectWise Manage invoice.
  • Customers can pay via credit card or ACH.
  • Completed payments sync to QuickBooks Online.
  • Available to Mobius Standard users registered with the payment processor.
  • Learn more at Gozynta Payments.

Bug Fixes

  • Updated GL warning message for clarity.
  • Partner's company logo on the invoice email not displaying after logo change.
  • Fixed error message with incorrect knowledge base article.

Version 1.7

February 2022

Features

New Partnership with Stride

  • Partnering with Stride for outsourced accounting.
  • A one-hour complimentary strategic assessment with Stride.

Bug Fixes

  • Removed support for ConnectWise Member Impersonation authentication.
  • Improved Inventory start date settings in Mobius.
  • Email Invoice feature now includes invoice CC email addresses from Manage.
  • Stopped syncing the email address field on invoices to QuickBooks Online.
  • Item missing necessary GL account will now update the Item instead of showing an error.
  • Fixed Explicit Tax Mapping bug.
  • Fixed bug with DKIM settings for adding a domain.
  • Fixed bug marking finished with a warning as an unsuccessful transaction.
  • Fixed bug preventing free accounts from updating the credit card on file.
  • Fixed bug for non-US QuickBooks Online connections regarding taxable POs.
  • Updated error message for "Failed to create a Vendor" with correct Knowledge Base article.
  • Updated error message for "Creating member if necessary" with correct Knowledge Base article.
  • Improved tax code error message clarity.
  • Showing ConnectWise API member in user account configuration for easier troubleshooting.

Version 1.6

December 2021

Features

New Suggestion Board

  • Centralized feature request board.
  • Create, comment, and upvote feature requests.
  • Accessible directly from Mobius.

Email Invoices from Mobius

  • Send email invoices to customers.
  • Checkbox option during batch process.
  • Set up Email Preferences in Mobius.

Skip Attachments Option

  • Option to skip attachments when syncing invoices.

"Bill To" Prioritization

  • Prioritize "Bill To" email address over QuickBooks Online.
  • Overrides only at the invoice level.
  • Update "Bill To" email address in ConnectWise.

Bug Fixes

  • Stuck on Billing Page
  • Show Record Creation Status
  • Sync Currency Symbol
  • Aggregate ConnectWise Expenses
  • Credit Memos Removal Bug
  • Configuration Changes Bug
  • "Please Wait" Screen Bug
  • Update GL Mapping Error Message
  • Typo in Error Message
  • GL Account Not Specified Error
  • Payment Auto-Sync for New Accounts
  • Update Credit Card on File
  • Unsupported Unicode Character Error
  • Case Sensitivity Logic Bug
  • Expense Attachment Fetching Bug
  • Date Formatting Error Message

Version 1.5

October 2021

Features

Additional Fields Synced

  • Now syncing more fields from ConnectWise invoices to QuickBooks Online.
  • Syncing Customer PO, Sales Rep, and Reference fields.
  • Displayed on the "Message on Invoice" field on QuickBooks Online invoices.

In-App Release Notes Pop-up

  • Users will receive pop-up notifications of release notes within Gozynta Mobius after account upgrades.
  • Enhances user awareness of changes to their account.

Unique Batch IDs

  • Updated batch IDs to include a UUID for increased uniqueness.

Bug Fixes

  • Quickbooks Online DocNumber Limitation
  • OAuth1 Expiration Logic Removal
  • Standardized Call to Action
  • Credit Memo Error Message Fix
  • Invoice Details Processing Bug Fix
  • More Errors with Knowledge Base Articles
  • CW API Validation Improvement
  • Redirection Bug Fix
  • AutoSync Failure Bug Fix
  • Default Setting Change
  • AutoSync Email Error Bug Fix
  • Quickbooks Online Connection Bug Fix
  • AR Invoice/Credit Memo Validation Message Fix
  • Attachment Upload Bug Fix
  • Quickbooks Online Configuration Bug Fix
  • Internal Expenses Bug Fix
  • Memo Rate Calculation Bug Fix
  • AutoSync Email Bug Fix
  • Subscription Update Timing Fix

Version 1.4

June 2021

Features

Accounting Package Validation

  • Introduced validation to warn users if their accounting package setup is incorrect.
  • Ensures data received from ConnectWise Manage meets requirements.
  • [Security role update required.]
  • Support article available for more information.

ConnectWise Manage API Version Update

  • Updated API version to work with v2020.4 and above.
  • Users on v2020.3 or lower must upgrade to enjoy new updates and feature releases.
  • New signups require ConnectWise Manage v2020.4 or higher.
  • Recommended upgrading to the latest ConnectWise Manage release.

Member Impersonation Authentication Deprecated

  • Deprecated Member Impersonation authentication for ConnectWise Manage connections.
  • Encouraged switching to APIKey Authentication method.
  • Support article provided for guidance on setting up custom security roles and authentication.

AutoSync Warning Notifications

  • Implemented warning notifications to enhance transparency during batch processing.
  • GL Account Warning and other warnings will be emailed to users.
  • Emails include a link to the batch with warnings for easy access.

ConnectWise Manage Invoice as PDF in QuickBooks Online

  • Added ConnectWise Manage Invoice as a PDF attachment in QuickBooks Online invoices.
  • Provides a permanent record in QuickBooks for invoices sent to customers.

Procurement/Inventory UOM Update

  • Updated integration to read Unit Of Measure (UOM) from ConnectWise Manage to QuickBooks Online.
  • [Security role update required.]
  • Resolves discrepancies in quantities when purchasing items with different UOMs.

Expense Attachment Import for Service Tickets

  • Enabled importing attachments for expenses on service tickets.
  • [Security role update required.]
  • Improved functionality with custom security role updates.

Prevent Reconnecting to Wrong QuickBooks Company

  • Implemented a safeguard to prevent accidental reconnection to the wrong QuickBooks company.
  • Users will be prompted to confirm the switch if reconnecting to a different company.

Bug Fixes

  • Initial Quantity On Hand Fix
  • Payment Sync Location Change
  • Update Plan Fix
  • Spelling and Message Fixes
  • Password Change Error Fix
  • Automatic Payment Sync Fix
  • Additional Fixes

Version 1.3

May 2021

Features

Transfer Approved Expenses

  • Introduced an option to transfer only approved expenses from Manage to QuickBooks.
  • Unapproved expenses are no longer batched over by default unless chosen.

Transfer Expense Attachments

  • Enabled the transfer of ConnectWise expense attachments to QuickBooks Online.
  • Requires custom security role updates for attachment permissions.

AutoSync Configuration Notifications

  • Allows users to select who receives notifications in AutoSync settings.
  • Enhances control over email notifications in case of errors.

GL Mapping by Account Number

  • Added the ability to map GL by Account Number, in addition to Account Name.
  • Provides more flexibility in mapping accounts.

GL Sub-accounts by Number

  • Enables mapping of Manage accounts to Sub-accounts in QuickBooks Online using Account Numbers.
  • Supports up to 5 levels of sub-accounts.

Improved Error Messaging

  • Error messages now include links to helpful articles for faster issue resolution.

Transaction Line GL Account Warning

  • Warns users when an invoice line's GL account differs from what ConnectWise specifies.
  • Helps prevent discrepancies between GL accounts.

Bug Fixes

  • No Customer on Internal Expenses
  • Payment Sync Credit Handling
  • Fixed Credit Memo Logic
  • Improved Security
  • Unique Vendor Invoice Numbers
  • Payments without Invoice Numbers
  • Issue with Reading Invoices
  • Customer/Vendor/Member Usages
  • AutoSync Error Handling
  • Legacy Product Mapping
  • Tax Level Mapping Fix
  • Service Item Mapping Fix
  • Missing Purchase Dates Fix
  • Avalara Batch Processing Fix
  • Tax Mapping Error Fix
  • Split Batch Date Fix
  • Tax Override Fix
  • Mobile Device Button Access Fix
  • Whitespace Integration Error Fix
  • Agreement Product Line Fix
  • Connection Name Length Limit Fix

Version 1.2

November 2020

Features

Enter Reimbursable Expenses as Bills

  • Introduced the ability to enter reimbursable expenses as bills.
  • Works with "Expenses as Bill" feature turned OFF in ConnectWise Manage.
  • Simplifies the transfer of both reimbursable and non-reimbursable expenses.

Sync Billing Term With End Of Month

Enhanced integration by allowing Billing Terms with End of Month in QuickBooks Online.

  • No longer pushes Due Days value for Billing terms, ensuring compatibility with End of Month settings.
  • Provides notifications if Billing Term Due Date in QuickBooks Online and ConnectWise invoice Due Date don't match.

Track Expenses and Items By Customer

  • Utilizes QuickBooks Online's setting to track expenses and items by customer.
  • Populates the customer column in expense transaction details.

Track your Batch Status

  • Added a convenient way to check batch statuses.
  • Access batch statuses through "Review existing batch."
  • Statuses include Started, Finished, Finished with Error.

Avalara Tax Module Renamed

  • Renamed Avalara tax section to Taxes as Line items.
  • This change is cosmetic and does not affect functionality.

Improvements with Tax Mapping

  • Configuration Dashboard now indicates if Tax mapping is Implicit or Explicit.
  • Renamed Avalara tax option to "Taxes as line items."

Bug Fixes

  • Better handling of Payment Sync with missing invoices
  • Implicit Tax Mapping Warning

Version 1.1

September 2020

Features

Improved Data Mappings

  • Enhanced handling of invoices without any lines.
    • Automatically mark $0 invoices as batched.
    • User-friendly task log notification for invoices with no lines.
  • Support for applying Credit Memos.
    • Streamlined handling of credit memos from Manage to QuickBooks Online.
    • Improved payment sync for accuracy.
  • Utilize the dateEnd from expense reports as the date of expense entries.
    • Simplified payee assignment for non-reimbursable expenses.
  • Added unique identifier to batch_id for ensuring uniqueness in inventory.
    • Robust support for taxes on Purchase Orders (POs).
  • Warning for item creation without a COGS account.
    • Improved error messages for easier troubleshooting.
  • More complete invoice details:
    • Synchronize CW invoice Reference field to QuickBooks invoice notes.
    • Enhanced line descriptions for discount invoice lines.
    • Improved Product ID usage in GL Mapping for Deferred Revenue lines.

Platform Improvements

  • Better Unicode support throughout the application.
  • Container-based hosting for enhanced security, performance, and reliability.
  • Transition from SOAP API to ConnectWise REST API.
  • Enhanced backend logging for proactive error resolution.

Bug Fixes

  • Fixed bug related to taxes in QuickBooks (US only).
  • Batch data view in task log for data analysis.

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