Product Item Type Mapping

Product Item Types

It is important to note that there are 4 different Item Types in ConnectWise PSA with configurable “Type Xref” values when defining a Product Type: Inventory Part, Non-Inventory Part, Other Charge, and Service. These XRef values dictate which item type will be created in QuickBooks Online. The “Type Xref” can be set in ConnectWise PSA System > Setup Tables > Product Type.  These four different types map up in QuickBooks to Stock, Non-stock, and Service.  Both Other Charge and Service in ConnectWise PSA match to Service in QuickBooks. 

ConnectWise PSAQuickBooks Online
Inventory PartStock
Non-Inventory PartNon-Stock
Other ChargeService

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