I chose the Condensed Invoice Option, but detail is still going into QuickBooks Online.

 

Summary

If the Service Item Source is set to “[Work Role]-[Work Type]” on the Sales tab of the QuickBooks Online Config screen, then the Detailed invoice option will always be used (regardless of what is chosen during batching) because the time entry notes are required to support this. 


 

Resolution

If, instead, you would like to use the Condensed invoice option, i.e. ignore time entries, then please set the Service Item Source to either “[Service]-[GL Account]” or “[GL Account]”.



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