Void payment in QuickBooks Online still shows in ConnectWise PSA



The payment sync only records payments received. Any payments removed in QuickBooks will need to be manually removed in Manage. 



In ConnectWise PSA Navigate to 

1. Finance 

2. Invoice Search 

3. Click the invoice number

 In the Credits and Payments Pod 

4. Select the payment

5. Select Delete

6. Select Ok on the pop up at the top of the page. 

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