How do I run a new batch?

Create Invoice Batch

To begin the creation of an Invoice Batch, click on “Run New Batch” located on the side navigation menu. This will expand and offer a selection of Batches to create. Select “Create Invoice Batch”. 

This will bring you to the “Select Invoices” screen.

  • QuickBooks Company: Select the QuickBooks Online company to transfer into. Mobius Connect will set your Default QuickBooks Online configuration when this page loads. 


    • Changing the QuickBooks Online Company will update Manage Location and Invoice Summary with the selected QuickBooks Online configuration default values.

  • ConnectWise Location: Filter unposted transactions by Manage Billing Location

  • Invoice Summary: This option sets the level of detail for invoice line descriptions. 


    • Please note: Some configuration options require the Detailed Summary option and in some cases the integration will export using the Detailed Option even if it is not selected.

  • Transactions: Select the transactions to transfer in the Batch. 

  • Actions: Here, you can Select, Deselect, Refresh, and Submit transactions.

Once the Invoice Batch has been submitted, you will be brought to the “Batch Status” Screen. Here you can review the Invoice Batch to ensure that it transferred correctly. 

Depending on batch size and loading times, you may notice that in the “Status” section it states “This batch is still running. Please refresh your browser to retrieve updated info.” If this is the case, then you will notice that some of the “Status” fields for various sections in your Batch will appear as “Not Yet Started”. If you refresh the page the status should update; however, if some of the “Status” fields still shown as “Not Yet Started” you will need to refresh the page again. If the transfer was successful, the status for all remaining sections should change to “Completed Successfully”. 

The last step is to ensure that none of the sections failed to make it through the transfer. If errors were found while attempting the transfer from Manage to QuickBooks Online, the status will be shown as “Failed” and will provide a brief message as to why the Action did not succeed.

If any Actions appear to have failed then the issue causing the failure must be resolved, and the batch must be run again. If the error persists, or you need assistance resolving the issue please see Customer Support.


Create Expense Batch

To begin the creation of an Expense Batch, click on “Run New Batch” located on the side navigation menu. This will expand and offer a selection of Batches to create. Select “Create Expense Batch”.

This should bring you to the “Select Expenses” screen.

  • QuickBooks Company: Select the QuickBooks Online company to transfer into. Mobius Connect will set your Default QuickBooks Online configuration when this page loads. 


    • Changing the QuickBooks Online Company will update Manage Location with the selected QuickBooks Online configuration default value.

  • ConnectWise Location: Filter unposted transactions by Manage Billing Location.

  • Transactions: Select the transactions to transfer in the Batch. 

  • Actions: Here, you can Select, Deselect, Refresh, and Submit transactions.


Once the Expense Batch has been submitted you will be brought to the “Batch Status” Screen. Here you can review the Expense Batch to ensure that it transferred correctly. 

Depending on batch size and loading times you may notice that in the “Status” section it states “This batch is still running. Please refresh your browser to retrieve updated info.” If this is the case, then you will notice that some of the “Status” fields for various sections in your Batch will appear as “Not Yet Started”. If you refresh the page the status should update; however, if some of the “Status” fields still shown as “Not Yet Started” you will need to refresh the page again. If the transfer was successful, the status for all remaining sections should change to “Completed Successfully”.

The last step is to ensure that none of the sections failed to make it through the transfer. If errors were found while attempting the transfer from Manage to QuickBooks Online, the status will be shown as “Failed” and will provide a brief message as to why the Action did not succeed.

 

If any Actions appear to have failed then the issue causing the failure must be resolved, and the batch must be run again. If the error persists, or you need assistance resolving the issue please see Customer Support.


Create Inventory Batch

To begin the creation of an Inventory Batch, click on “Run New Batch” located on the side navigation menu. This will expand and offer a selection of Batches to create. Select “Create Inventory Batch”.

This should bring you to the “Select Inventory” screen.


  • QuickBooks Company: Select the QuickBooks Online company to transfer into. Mobius Connect will set your Default QuickBooks Online configuration when this page loads. 


    • Changing the QuickBooks Online Company will update Manage Location with the selected QuickBooks Online configuration default value.

  • ConnectWise Location: Filter unposted transactions by Manage Billing Location.

  • Transactions: Select the transactions to transfer in the Batch. 

  • Actions: Here, you can Select, Deselect, Refresh, and Submit transactions.


Once the Inventory Batch has been submitted you will be brought to the “Batch Status” Screen. Here you can review the Invoice Batch to ensure that it transferred correctly. 

Depending on batch size and loading times you may notice that in the “Status” section it states “This batch is still running. Please refresh your browser to retrieve updated info.” If this is the case, then you will notice that some of the “Status” fields for various sections in your Batch will appear as “Not Yet Started”. If you refresh the page, the status should update; however, if some of the “Status” fields still shown as “Not Yet Started” you will need to refresh the page again. If the transfer was successful, the status for all remaining sections should change to “Completed Successfully”. 

The last step is to ensure that none of the sections failed to make it through the transfer. If errors were found while attempting the transfer from Manage to QuickBooks Online, the status will be shown as “Failed” and will provide a brief message as to why the Action did not succeed.

 

If any Actions appear to have failed then the issue causing the failure must be resolved, and the batch must be run again. If the error persists, or you need assistance resolving the issue please see Customer Support.




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